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Ashley Store
Store hours
Open today: 10:00 AM - 07:00 PM
Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM
About Ashley
The Ashley Store in Sebring, FL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
Here at the Ashley Store in Sebring, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is exactly what inspires us to help you furnish and decorate your home. We are thrilled to provide a stylish selection at a great value, featuring our unique Dream Diagnostic Sleep gallery and exclusive 72-month financing. We have been your go-to Sebring furniture and mattress store since 2016. Our dedicated and experienced Store Manager, Steven Burke, has built a team that is committed to being your trusted home partner. Our team prides themselves on product selection and vast knowledge of mattresses, recliners, sectionals and home decor items. You can find us located near Olive Garden, Petco, Gold's Gym, and Barnes and Noble. For those of you with very little free time, the best time to avoid the crowd is at 11:00 A.M. At the Ashley Store in Sebring, FL, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the local non-profit Veteran's charity. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Customer Service
(800) 477-0097
Monday 08:00 AM - 08:00 PM
Tuesday 08:00 AM - 08:00 PM
Wednesday 08:00 AM - 08:00 PM
Thursday 08:00 AM - 08:00 PM
Friday 08:00 AM - 08:00 PM
Saturday 10:00 AM - 06:30 PM
Sunday 10:00 AM - 06:30 PM
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Ashley Store Sebring, FL
In-store offers
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What our customers say
4.4
(785 reviews)
5
69%
4
9%
3
5%
2
2%
1
15%
FILTERStar Ratings
(529)
(55)
(25)
(15)
(113)
Robert Woodruff
Jul 29, 2024
Well I had been shopping for living room furniture. Rooms to go Haverty s turner Tampa wholesaleFound that pricing was all pretty close . The difference was the quality of the furniture… the way they back there products….Also I’m a tough customer I talk straight a little hard on salespeople but the young lady Anna was a great representative of Ashley’s she stayed in the game answered all questions spent over and hour with me and was honest real and polite I purchased from her and Ashley’s Anna and Ashley’s won my business.Side note the next day I changed my selection of furniture. I was amazed at how easy they changed my order with a smile (normally a store makes yo fight to get it doneTheses people were amazing from the manager to Jason . Very impressed with the Sebring store and there people,Have not had delivery yet but will update when I do ….,Thank you guysRobert woodruff
KEVIN ALLEN
Jul 28, 2024
We are more than satisfied! Jason was knowledgeable, polite, professional and pleasant. Most importantly, he listened. We were in the market for a new mattress to solve our sleep and back issues. Jason showed us an adjustable bed as a means of solving my Paratrooper back issues. We entertained the additional purchase because of his attentive nature. He was patient with us as we went through all of our interests. He had answers for every question. In the end we purchased a new mattress and the adjustable base. We picked them up. We assembled them inside our custom bed frame. Needless to say, Last night's sleep was relieving in so many ways. We are so thankful we took a chance on Ashley and found Jason.Thank you Jason. We will see you again.Kevin and Tina Allen
Teren Barcinas
Jul 27, 2024
Very helpful and courteousNive person
Peter Lewia
Jul 15, 2024
Ana was great. Extremely knowledgeable about products. Her patience was appreciated. She ensured our satisfactory experience at Ashley
Ivonne
Jul 13, 2024
I bought an area rug at Ashley Furniture in Sebring FL. Did not receive the rug and ..after 2 months of waiting..I was told that FedEx was the one to call to solve the problem... because it was delivered at the wrong address.. showing on the picture that was taken by the delivery driver.and the picture taken at the delivery time did not show the street name on number.. Ashley Furniture did not want to refund the money...not good for business.
Melissa Lane
Jul 12, 2024
JASON IS FANTASTIC!!! He was so helpful, even calling around to other stores to get the correct item number for the item I was looking for. I had issues with an Ashley product in the past and swore I would never shop there again, but decided to give it a shot once more, and he made my experience so great that I am again an Ashley believer. Thank you Jason and Ashley at the Sebring FL store!!
Denise Cheshire
Jul 11, 2024
Friendly and professional.
Kenny Frye
Jul 10, 2024
Horrible service.
Becky Rodriguez
Jul 07, 2024
Excellent service by Clara Banks very knowledgeable and friendly. She was very patient and took the extra time with me to make sure I had a good experience while looking for the piece of furniture I needed for my home. Will recommend this store.
William Delatorre
Jul 04, 2024
Overall great experience purchasing our sofa. Salesperson Ana Nino was very helpful explaining all our options in completing our transaction. She is very knowledgeable and is a great representative for the store.
Chauncey Charley
Jul 02, 2024
Ana Nino was very pleasant and very helpful.
Queen
Jun 21, 2024
I walked into Ashley Furniture just expecting to just look around. I am so grateful for Jason Kelly. He was patient and kind, very informative and answered all of my questions and concerns that I had. I am so happy that I was able to come in today and share this experience. I was not paid for this review, this is an honest review.
Suzanne Boggs
Jun 18, 2024
Ana Nino was extremely helpful!!
Bridget Ceader
Jun 15, 2024
Clara was exceptional in helping with my vision! I can't thank her enough for her patience and time!
Lisha
Jun 14, 2024
The customer service was outstanding,and the product was exactly what i was looking for. I was so pleased with the service i received from Ana Nino.
James Skirvin
Jun 14, 2024
Fantastic experience, with a very knowledgeable employee. Big shout out to Jason Irvin for all the help making sure we picked the right mattress to help with our unique needs. Thank you again for a fun and informative time buying our mattresses.Highly recommend for sure.
Kayla Barrington
Jun 14, 2024
Anna N was very helpful and the best with explaining everything
bob kathy Vanderheyden
Jun 13, 2024
We can’t share about the sofa bed as we don’t have it yet. But Jason Irvin, our salesman, was great! His welcoming smile and down to earth attitude made us feel confident that he was most interested in meeting our need, instead of just wanting to make a sale.My husband wanted to check a couple other stores 1st, even though starting at Ashley was the closest. I asked why not go see the sofa again 1st… Then I knew the answer - He liked Jason and if we went to see the sofa before looking at the other stores - that he’d buy from Jason, because he trusted him! Cool, huh?
Bruno Sapone Jr.
Jun 12, 2024
Wonderful experience! Clara Banks was joy to work with! She was quick, efficient and even helped with color matching for my new home. A+Update! Experience during sale was great. If you need anything afterwards, good luck because no one in the store has a clue especially the manager!
Lori Porter
Jun 10, 2024
We were greeted as soon as we walked in. Jason asked us what were looking for, and pointed us to exactly what we wanted! Very happy with our purchase!
Jessica Down
Jun 05, 2024
Ana N. Was great! We were welcomed to the store upon arrival and then she allowed us to browse openly (which we greatly appreciated) then answered questions we had and helped us purchase our new living room furniture.
Armando Moros
May 25, 2024
We had Jason as our sales associate he was knowelgeable, courteous to other staff and the customers. He was patient with the substitutions that we wanted to make. He made the whole experiece better. Some of the best customer service I have experienced.
Ann Moros
May 24, 2024
Our sales rep Jason today 5/24/24 was amazing. Our shopping turned into a full blown buy everything and change our minds 3x but he did amazing! His customer service is exceptional. The other gentleman on the floor was also friendly laughing at our wild 3 year old. We appreciate all of your patience and kindness.
Josh Stovall
May 21, 2024
Quality furniture and knowledgeable staff.
Nicole Frey
May 17, 2024
Mr. Will is Very nice person and it's a very nice store.
Claudia Volansky
May 17, 2024
After locating an entertainment center we wanted online, I called the Sebring Ashley’s for assistance. Jason was super helpful over the phone, so we decided to go ahead with the purchase and went into the store. From start to finish, Jason made our experience with Ashley’s the best possible. In a world that is frequently apathetic, entitled and angry, it was refreshing to meet someone so engaged, selfless and compassionate.
Margaret fischer
May 16, 2024
Jason and Abdul where great picked up bedroom set and living room as we just moved into area. Process was seamless.
Judy Felchner
May 13, 2024
We definitely give Ashley Furniture 5 stars all due to Ana. She was awesome, helpful, professional and detailed with the entire transaction. I will send everyone to her looking for great furniture and homegoods.
Krystal Ramos
May 11, 2024
Great customer service from Jason. Thanks for helping us to get our furniture. We are so happy!
douglas davis
May 10, 2024
We purchased a sofa and loveseat along with an end table today! The experience was very easy thanks to Ana N. Ana was very helpful and knowledgeable in assisting us with our purchase!
Rob Dixon
May 10, 2024
Jason kelly provided excellent service would absolutely recommend buying furniture from this store 100%!!!!
Mary Moreno
May 08, 2024
When to buy some lamps and got help from Anna she was awesome.
marcia podstupka
May 08, 2024
I was assisted by Clara at the Sebring store and she was very attentive to my request and was able to help me find and purchase exactly what I wanted with no pressure. Thank you Clara
Lisa Kelly
May 04, 2024
Fantastic furniture. Love our new sectional. Shout out to Jason Kelly for his knowledge and easy going way. He made the experience really positive for us!! We’ll be back!!
Paula Faverio
May 03, 2024
Our salesman Will Morales was a pleasure to work with. He made our fireplace purchase a pleasure.
Tony Faverio
May 03, 2024
Salesman Jason Kelly was such an asset in our buying decision.he knew the furniture and was a pleasure to work with.
Jesus Ortiz
May 03, 2024
Great customer service. Jason Kelly assisted me with all of my needs in purchasing a dining table. Buying process was smooth and easy.
gail davis
May 01, 2024
We purchased a bed including mattress and base. Anna N. assisted us in our purchase! She was very informative and knowledgeable! Such a pleasure to work with!
Anne Powers
Apr 26, 2024
Ana N was GREAT!! I have purchased a lot of furniture from Ashley in various parts of the US put this was the best experience. She was nice, friendly, and very helpful!! She made suggestions but was not pushy.
Mo bamba Sick I mode
Apr 25, 2024
Jason Kelly and Clara Banks both assisted me with purchasing a chair. Excellent customer service.
DB Latter
Apr 25, 2024
Jason Kelly was extremely helpful when I stopped in to find the perfect recliner. He pointed me to recliners that fit my needs.
Andrew Turner
Apr 19, 2024
Jason IrvinWhat a wonderful and professional young man!!I really do thank you!! I’ll be back!!
Dee Peduto
Apr 19, 2024
What a wonderful and extremely professional young man!! He is definitely a keeper.
anne parduhn
Apr 18, 2024
Worst experience ever. We ordered our furniture on 3/8 and were told our furniture would be delivered on 3/28. 5 days prior to the delivery we received a call saying the furniture was on back order and it would now arrive on 4/16. We arranged to donate our old furniture to Habitat for Humanity based on our original delivery date so we were now sitting on lawn furniture. The day of delivery came and we received only 2 of the 5 pieces. The delivery team never checked out the condition of the product and were just in a hurry to move on. The driver told us to call the store to follow up on the remaining pieces. I called the store and they associate I spoke to verified the pieces were in stock and the store manager would give me a call back to find out what was happening with the remaining items. I still have not received a call from the manager. I did then receive a call from a 800 Ashley rep confirming that the delivery went well. I let her know we did not receive the entire order. She told me the other pieces were still on back order. When I shared the information I received from the store and what me email confirmation indicated, she said let me check into it and call you back. I finally received a call back at 1:30 and was told the driver did find the remaining pieces on the truck and they would be back with them in around an hour or so. During the time we were waiting for the truck to come back we discovered the accent chair was damaged. At 4:30 still no delivery truck so I call the customer service number back and they contacted the driver on a 3 way call and he said he was not coming back and he was 2 hours away. The agent had her supervisor call me back and she arranged for the delivery to be made the next morning and the accent chair to be replaced. When the delivery was made the next day we noticed a mark on the cushion of the wedge and the delivery team also noticed a blue stain on the cushion of the love seat that was delivered the day prior. They took pictures and sent them in. I was contacted later that day by a Rep. to verify that everything went ok with the delivery. I shared the information on the stains and was told she could only process a claim for the item that was delivered that day and I would have to call another 800 number for the piece that was delivered the day prior. She also requested that I send her pictures telling me she only received one picture of one stain. At this point I am over Ashley and I will deal with the stains on my own.
Natalie Castronova
Apr 17, 2024
I would like to say what a pleasure it was buying furniture today .Jason Irvin was so helpful and knowledgeable about everything I asked him and if he didn’t know the answer he found out the answer. He was very patient with us and helped us furnish two rooms in our house can’t thank him enough.
Suzanne “Suzy's” Bryant
Apr 14, 2024
The gentleman named William Morales was very polite and knowledgeable
Cheri Emmons
Apr 05, 2024
Today my husband and I had the pleasure to work with Ana N on the purchase of an Electric Fireplace TV stand. Ana was very professional as well as personable as she walked us through the buying /delivery process. She answered all our questions and made our overall buying experience seamless! I highly recommend Ana when visiting the Ashley Sebring store.
Vision fox
Apr 04, 2024
Went here for the first time and was helped by Clara banks she was amazing and helpful. We will definitely be back.
k success
Apr 02, 2024
I went to Ashley furniture store and ANA N took good care of me she was very knowledgeable and polite she knows the products and she's very great with the costumers
George Dickey
Apr 01, 2024
My wife, Jessica, and I went shopping for a bed at our local Ashley Store. My wife has stage 4 pancreatic cancer and her comfort is of the utmost importance. We couldn't have asked for a better person to help us with our purchase than Will Morales! He took his time with us, was very in tune to Jessica's needs and his care and treatment of her couldn't have been any better! From the time we came in the doors until we left and even following up after delivery, Will was everything we could have asked for and more. Thank you Will! Ashley of Sebring, you've got a special one there. In fact, I came back a couple days later to purchase the rest of the pieces to complete Jessica's dream bedroom.
Bill Ryan
Apr 01, 2024
Very pleased with the service provided by Jason Irving. Extremely impressed with his product knowledge and positive outlook. Jason went the extra mile to make sure I had a great experience.
Guadalupe Beltre
Mar 28, 2024
Ana N. was very nice and helpful to us, and I feel like I purchased the best mattress for my son.
Miguel Beltre-Camilo
Mar 28, 2024
Ana N. was very helpful and I enjoyed the experience shopping at Ashley HomeStore Sebring.
Abram Miller
Mar 28, 2024
Jason Irvin assisted with my purchasing needs. He was friendly, energetic, and professional throughout the phone call. I initially called to have a few questions answered so that I could place an order online but ended up placing the order with Jason simply because the call was enjoyable. I recommend speaking with Jason for any of your purchasing needs.
Alex LaMee
Mar 28, 2024
Always have had a great experience here, first with Will in purchasing a bedroom set and then most recently with Ana in purchasing office furniture. Also had a great experience with delivery and having our furniture put together.
Sylvia Shaffer
Mar 22, 2024
Anna N was a very nice and helpful young lady and was very knowledgeable about the chair we purchased and explained everything in detail.
Pamela Scott
Mar 16, 2024
Our salesperson, Ana Nino was very helpful. She showed us what was available & then gave us privacy to discuss what we wanted to do. Very professional & easy to talk to. She addressed concerns we had. We will DEFINITELY return to this store for future purchases.
Jennifer Andrade
Mar 15, 2024
Great service, very informative and kind!
Wayne Beckwith
Mar 09, 2024
Wonderful experience buying a recliner for a spare room.Great selection and prices fair.Our salesperson was Will Morales and he was very pleasant, knowledgeable and a pleasure to deal with. No pushiness at all.Totally a pleasant experience made easy and enjoyable by Will.
Linda Jackson
Mar 09, 2024
We purchased two recliners from Ashley. One had an issue that needed to be addressed. Jason Irvin, our sales person helped us with the issue, and made sure we were happy with the results. We are very happy with the results . I would recommend Jason to anyone, he makes sure you are completely satisfied with your purchase.
Kenneth Jackson
Mar 09, 2024
I want to give a shout out to Ashley Furniture, and especially Jason Irvin. We had issues with a Recliner we had purchased at Ashley, and Jason went above and beyond to solve our issues and take care of our problem.I can't say enough about how pleased we were.I would highly recommend Ashley Furniture and especially Jason to anyone looking for new furniture.
Ada Silva
Mar 01, 2024
(Translated by Google) Excellent(Original)Excelent
Don Long
Mar 01, 2024
I was greeted by Jason Irwin at the entrance to the store. He was very knowledgeable but listened to my needs and helped me find the best options. I would recommend Ashley Furniture. I have bought their furniture in the past as well.
Amanda Sallie
Feb 25, 2024
We recently moved here and needed some furniture for our new home. Ana was ABSOLUTELY amazing and patient. Definitely recommend visiting the store. The entire staff was welcoming and very helpful
Mark Wilson
Feb 25, 2024
Salesman was very good
Cal Swisher
Feb 22, 2024
Purchased sofa and loveseat from Jason at the Sebring store, good service and very quick delivery.Would definitely do business with them again.Be sure to ask for Jason, very nice young man.
Victoria Ebey
Feb 20, 2024
I walked in looking for something in particular and a nice man named Jason knew exactly what I needed. Very friendly and knowledgeable.
Shirley Isett
Feb 14, 2024
The service we received was excellent. Ana went out of her way to help us find the furniture we needed. She explained things very well. She was pleasant to work with. Other employees in the store were very friendly also. We are pleased with our choices and can’t wait to get them in our home.
Scott Calhoun
Feb 13, 2024
Jason took the very best care of me. He was a true professional and Ashley is lucky to have him.Thanks Scott
Luz Sio
Feb 13, 2024
Very good costumers service from Mr.morales and the rest of the staff.
Brenda Johnson
Feb 12, 2024
William Morales, salesperson at Ashley Furniture in Sebring, FL, made our furniture purchase a pleasant experience. He is very knowledgeable about the products he sells and does not pressure you, which ranks high in my opinion. Courteous and professional, William is an asset to this company.
Don Medaris
Feb 04, 2024
Jason was helpful and friendly sales rep.
Julie Farr
Feb 03, 2024
Quick and easy! Friendly staff!
Michele Fisher
Jan 31, 2024
Jason was my salesperson and he completely blew me away with the service he provided. Outstanding experience because of him
eric and emily somers
Jan 31, 2024
The young man Hasan was very helpful and nice with figuring out what I wanted for our new house. Will definitely be back cause of the help we got. We went to badcock and I told my wife, hey let's try ashley, best choice of the new year. Bye bye badcock , I'm with ashley furniture now!
Henry Shumate
Jan 28, 2024
What a wonderful experience with Clara.She probably tipped the scale against the other stores.
Darrell Gibson
Jan 28, 2024
We had a fabulous experience with Ashley Furniture in Sebring. We would definitely buy from them again.
Dawn Robinson
Jan 28, 2024
Hasan was very helpful and made my experience delightful. I literally left 2 other furniture stores today for poor customer service. He's a keeper!
Robbi Uptegrove
Jan 26, 2024
Very nice employees. Don’t rush you. Helped with questions
Cherilynn Gambow
Jan 22, 2024
Wil is the best!
MARK WILSON
Jan 17, 2024
Sales agent was polite, concise, and knowledgeable. Made the purchase process move swiftly while explaining all the details and offers. Would recommend Ashley and sales agent to all.
Kataleya Davenport
Jan 16, 2024
Very easy process, loved the furniture I chose and can’t wait for it to arrive tomorrow!
Ed H
Jan 13, 2024
my Salesman Will was very helpful and scheduled a delivery time that was great for my schedule.
Margie Edsall
Jan 13, 2024
More a question as to why I have to pay a substantial delivery fee from the warehouse in another city when the store is only a few miles from my home. I’m talking substantial.
Susan Anderson
Jan 10, 2024
Today was our first visit to the store to purchase several items for our new vacation home. We were pleasantly surprised to find such beautiful furniture and such a wide variety.Above all else, we were amazed with Jason, the sales rep. Excellent Customer Service in today's world is hard to find but Jason is a shining example of what it should be.
Richard McCloskey
Jan 05, 2024
It was absolutely wonderful. Jason did a great job.I wish all sales people could be like him. 👍
Karen Coles
Dec 25, 2023
Jason Irwin from the Sebring Fl. Store was absolutely wonderful to work with. Will definitely return for other purchases.
Frantz Bellus
Dec 24, 2023
William was great! Very thorough, professional and patient. He is also very knowledgeable and provided us an experience that we will never forget. Definitely would recommend buying here with him as your sales rep.
Cathi Betts
Dec 21, 2023
William was very helpful and knowledgeable.
Sammy GM
Dec 21, 2023
Jason was so knowledge full, me and my wife will be coming back thanks to his attention to detail.
Joyce Cowger
Dec 19, 2023
Friendly staff, fresh and clean store. Fun to walk around and see the new styles of merchandise.
Cindy Douglas
Dec 18, 2023
We dealt with Sam Rolin today he was professional and not pushy,I told him what I was looking for and he took us to what we were looking for,it was seamless,and we were in and out!
Steve Shepard
Dec 14, 2023
Jason great salesperson. EnjoyedDealing with him
Nicole Morales
Dec 14, 2023
(Translated by Google) Horrible experience I'm going through. I ordered 2 bedroom sets for my children and paid $600 deposit. On the day of delivery everything was going well until they told us that one of the beds was missing some screws and they couldn't assemble it. They called the warehouse and told us that between that same day (Saturday) and Tuesday they would send someone to assemble the beds with the missing pieces. They never sent me a message, email NOTHING! On Tuesday I called to find out what time they would come and it turned out that no one knew anything. The boy who helped me told me that he was going to do everything possible to resolve it since I told him that my son was sleeping on the floor on Tuesdays. Wednesday I called him again to see what had happened and still NOTHING. He told me that he had placed the order and we had to wait to see if it would be faster to send someone with the part or send it by mail. I went to the store that same day (Wednesday) in the afternoon andThe girl who attended us verified that the order had been placed (according to her) but that the corresponding people had not yet reviewed it. We explained to her that we had a visitor next week and she told us that she sent an email to see if this could be resolved as soon as possible. Today, Thursday, my husband called the warehouse and TODAY they placed the order and we finally received an email that they had ordered the part, which is literally just a few screws. If it wasn't for the fact that we have literally called EVERY DAY they wouldn't have done anything yet. DO NOT SIGN DELIVERY SHEETS IF EVERYTHING DID NOT ARRIVE WELL!!!!! Lesson learned! I won't buy here again!(Original)Horrible experiencia la que estoy pasando. Ordene 2 juegos de cuarto para mis hijos y pague $600 de depósito. El día del delivery todo iba bien hasta que nos dijeron que una de las camas le faltaban unos tornillos y no podían montarla. Llamaron al almacén y nos dijeron que entre ese mismo día (Sábado) y el martes enviaría a alguien para montar las cama con las piezas faltantes. Nunca me enviaron mensaje, email NADA! El martes llamé para saber a qué hora vendrían y resulta que nadie sabía nada. El muchacho que me atendió me dijo que iba a hacer todo lo posible por resolver ya que le dije que mi hijo estaba durmiendo en los martes en el piso. Miércoles lo vuelvo a llamar a ver qué había pasados y NADA aún. Me dijo que pues el había puesto la orden y había que esperar a ver si era más rápido enviar a alguien con la pieza o enviarla por correo. Fui a la tienda ese mismo día (Miércoles) en la tarde y laMuchacha que nos atendió verificó y pues la orden se había hecho (según ella) pero que no la habían revisado aún las personas correspondientes. Le explicamos que teníamos visita la próxima semana y ella nos dijo que envió un email a ver si se podía resolver esto lo antes posible. Ya hoy jueves mi esposo llama al almacén y HOY fue que hicieron la orden y al fin recibimos un email de que habían ordenado la pieza que literalmente son unos tornillos solamente. Si no es por que literalmente hemos llamado TODOS LOS DÍAS no habrían hecho nada aún. NO FIRMEN HOJAS DE DELIVERY SI NO LES LLEGÓ TODO BIEN!!!!! Lección aprendida! No vuelvo a comprar aquí!
Kat Rado
Dec 13, 2023
Clara & Jason was very knowledgeable and customer service was outstanding! Big Kudos to them!
susan greenberg
Dec 12, 2023
Great experience with Sam! I picked a dresser with a mirror. Sam was very helpful and patient. It arrived in a timely manner and was set up by their crew with no problems. It looks awesome! I will definitely use Ashley again and will definitely recommend it to friends and family.
Shelley Pearce
Dec 08, 2023
We had the pleasure of meeting and working with Jason I. while purchasing a new living room set. He was so personable, professional, knowledgeable, patient and kind. He went above and beyond to make sure we saw all of our options available and that we understood the details/functions with all of them. It was great that he was not over bearing and not pressuring us. He made sure we understood the protection plan that was offered l which was nice compared to other sales experiences. We felt like he really cared about our needs and was not pushy and did not try to over sell us. We could have gone with another store, but it was honestly Jason being so helpful, patient and informative that made us choose our Next Gen Dura-Pella from Ashley Furniture. We cannot wait to enjoy the zero gravity recliners on the sofa and love seats.
blake armstrong
Dec 06, 2023
Quick and easy process Sam did a great job helping us pick out the perfect small home kitchen table.
Amy Dow
Dec 03, 2023
My husband and I went to the Ashley Store in Sebring 1/2 hr before they closed looking for 2 recliners. Jason Irvin greeted us and I apologized that we came in so late. He assured us not to worry at all and told us to take our time. He was so personable and helpful. Not pushy at all, but so helpful when we needed him. My husband and I couldn’t agree on two of the same recliners so Jason suggested we look at the reclining loveseats. He was so patient with us, allowing us to talk privately and we never felt rushed. One hour after closing time, we left with a purchase of a reclining love seat and we are so happy with our experience with Jason. I honestly thought he was the manager of the store because he was so knowledgeable and friendly! We will definitely ask for Jason next time we shop Ashley’s. We will also recommend him to everyone we know. Thank you, Jason!
Aimee Greenfield
Dec 01, 2023
Horrible. They lied to us . We bought a sofa sleeper and was told that the mattress would be good for anyone up to 250 lbs. My daughter, who weighs 125 lbs, couldn't sleep on it. When we called, they gave us the run around.
Elizabeth Luna
Nov 30, 2023
William was so helpful.
Becky Demmer
Nov 28, 2023
My salesperson was amazing. I will definitely be back for more items.
Daisy Castillo
Nov 26, 2023
Excellent service!! Our salesperson Sam was over the Top !!
James Jedierowski
Nov 26, 2023
Great selection and very nice sales person.
Eldon Bowman
Nov 26, 2023
Excellent help selecting our purchase
Roger Spiezio
Nov 24, 2023
Sam Rolon did a really good. Very thorough and detailed in his presentation.
Robyn Wise
Nov 24, 2023
Jason Irvin was our salesperson, very friendly and knowledgeable !
Lorraine Piurowski
Nov 24, 2023
Great service. Very happy with the purchase of my electric fireplace.
Khadijah Barefield Barefield
Nov 21, 2023
I had a wonderful experience. When I came in, the associates were all kind and welcoming. I knew from my internet search what it was I wanted and they was able to provide!! I wish everyone go there and have a similar experience! 😁
Lou Sutfin
Nov 17, 2023
My sales representative, William, did an excellent job of showing, explaining and ordering my new kitchen table and chairs. He is an asset to the Ashley Store and I am looking forward to seeing my new furniture in my home.
Javi Diaz
Nov 16, 2023
Salesman was very professional. Made it an enjoyable purchase.
CLC Security
Nov 14, 2023
The young lady was very knowledgeable, an friendly
Sandy Prochaska
Nov 09, 2023
We are very pleased with our new sectional and bedroom set. Sales staff are very professional and we would recommend Ashley Furniture to our family and friends.
wendy nemec
Nov 05, 2023
Went in for a dining room table. Salesperson was respectful of allowing us to browse, but quick to answer our questions. We decided on a table and William Morales (sales person) made sale process quick and easy. Highly recommend Ashley's and ask for William!
Dawn Riley
Nov 02, 2023
We purchased a bedroom set from another store before I found this Ashley store closer to our new home. I wish we had known beforehand because it’s been a nightmare with the other store. Been waiting for over a month for delivery and still not received. We decided to get a second dresser for the set and went directly to the Ashley store. We’ll have the dresser we just ordered before the rest of the set! Our salesman Jason was Amazingly helpful, friendly and knowledgeable. We will be going back to him for all our furniture needs from this point on!
Jason Jack
Oct 31, 2023
Jason was extremely helpful and knowledgeable. Great experience!
renee arnold
Oct 25, 2023
Jason was wonderful, very friendly, patient and helpful. Not pushy at all!! Explained everything. Very organized with all our paperwork.
Patricia Roberts
Oct 23, 2023
William is wonderful! Living and dining rooms of our new house handled! We will be back for two bed rooms let’s see if delivery is as seedless as buying. William is a keeper. Thanks The Roberts.
Cinthya Arroyo
Oct 20, 2023
Very good experience. The salesperson understood what I was looking for. Very helpful.
Larry Newberry
Oct 20, 2023
Great place to buy furniture. Very friendly staff with great quality furniture
Kathryn Kelton
Oct 20, 2023
Great customer service (Will) in store and just as good on delivery. Courteous, professional, and all as promised.
Jim Gross
Oct 20, 2023
Great 😊 experience with Jason took his time and not pushing me to buy anything explained everything about the lift chair I bought
Melissa Messana
Oct 15, 2023
We went to multiple furniture stores looking for sofas, SAM ROLON hands down, listened to what we asked for and also gave us the space we needed to discuss what we wanted. I highly recommend anyone to go to him exclusively and ask for him by name. No high pressure sales pitch and met,beat and exceeded our expectations. 10 Stars!!!
Eric Rion
Oct 08, 2023
Nice selection of furniture that is reasonably priced. John and William are both very professional salesmen.
Get LucKY Fishing
Oct 07, 2023
Will was awesome to deal with! Bought the Bladen Sleeper Sofa looking forward to it being delivered!
Carrie Beezley
Oct 06, 2023
Prompt service. Knowledgeable about furniture. Nice customer service.
Mayra Rosa
Oct 05, 2023
Sale staff Jason Irvin was great on getting our sofa sleeper when we need it. Thank you for having him work there.😊
Fawn Tucker
Oct 04, 2023
Sam was helpful in us finding a sofa. Once it was delivered, he called to see how the delivery went and if we had any problems or concerns. I would recommend them.
Karen Kracium
Oct 03, 2023
Sales person was excellent. Made me feel important. great service and a great smile.
Debra Ramsdell
Oct 02, 2023
William was very helpful and determined to keep searching until he found what I wanted/needed. He is a pleasant, noulageableThank you William.
Lora Snyder
Sep 30, 2023
Will and Jason are so awesome
Michael Clark
Sep 29, 2023
Your salesman, Jason Irvin is the bomb!! He is knowledgeable, exceptionally friendly and an all-around terrific guy. We purchased our furniture after spending a couple of weeks thinking about it. He remembered us when we returned (we asked for him) and what we had talked about with the furniture. We should have delivery in just a few days and we are so excited about the purchase we made. I would recommend Jason @ Ashley Furniture to anyone.
Lynda Houk
Sep 28, 2023
Excellent customer service all the way around
Robert A Jerszyk Sr
Sep 26, 2023
Went in for a tv table, spent $6k for bedroom set.
Kari Smith
Sep 24, 2023
What a lovely experience! Furnishing a new home and I made a call to Ashley furniture in Sebring in whom they connected me to Sam. Sam didn't disappoint. I came in with my spouse & he went above and beyond. So much so, I will be back to order some more things. Sam is definitely an asset. He took his time to explain and show everything, and answered all of our questions!
betty suttner
Sep 24, 2023
John was very knowledgeable and helpful with my dresserThank you John for what you do for Ashley in Sebring
zach kenney
Sep 23, 2023
Jason Irvin was amazing at helping us find exactly what we were looking for. He made the process easy and seamless. Can’t wait to get our furniture.
Basil Casto
Sep 22, 2023
Will is very knowledgeable and provides Great Customer Service!!!
Mariena Webb
Sep 21, 2023
Good experience with purchase and Sam was very helpful.
Odalys Sage
Sep 14, 2023
Very nice experience at Ashley's!Our salesperson was William and he was great to work with!
Julia Jensen
Sep 14, 2023
I went into the store looking for a queen bed frame. I went from the front , to back where frames were I scanned the entire store looking for an associate to help since I had questions. I noticed a young man on his cell phone talking walking everywhere. I tried to get his attention he walked on.Looking at desk lady busy with three other customers. Finally I noticed lady walking in. Finally someone to help. I was very patient, so ready to look at different store for purchase. She was of great help but someone needs to check on their employees more. I spent at least 1 hr 40 minutes in the store.
Leandro Ramos
Sep 11, 2023
Purchased a bar stool from this store. The stool had wood mold. After multiple calls to a foreign call center, Ashley furniture refused to replace the rotting stool. Instead they wanted to replace the infested parts. After a month of calls, I took the stool back to the Sebring store and asked for a replacement or refund. They said it wood have to be handled by their corporate office and that I have to take the infested chair back to my home. The acting manager was afraid it would infest his warehouse. He was not concerned about an infestation of my home. I gave them a 1 star but they deserve a 0.
Debbie Disney
Sep 10, 2023
Will was great with helping us with our purchases. We will shop there again.
Sidoro Olivares
Sep 10, 2023
William Morales was amazing with helping us get our bedroom set today. This location has great customer service.
Jj Hgbh
Sep 06, 2023
Clara was exceptional.
Wanda Rodriguez Piñero
Sep 06, 2023
(Translated by Google) The experience was very good, the store clerk Ashley from Sebring Clara, very good, friendly, attentive. Thank you for giving me the opportunity to buy from you again.(Original)La experiencia fue muy buena, la dependiente de la tienda Ashley de Sebring Clara, muy buena , amable, atenta. Gracias por darme la oportunidad de volver a comprar a ustedes.
J B
Sep 06, 2023
Immediately meet with Clara BanksShe was very welcoming and helpfulMade our purchase
Katie Taylor
Sep 05, 2023
Clara Banks is always very helpful and patient. This is our 2nd time making purchases at the Sebring,FL store and we have found both experiences productive (love Ashley furniture) and enjoyable.
mickey yates
Sep 02, 2023
Every one was very helpful in my selection
Swan One
Aug 21, 2023
Sam was very helpful with my purchases, never felt rushed or forced into anything
Sylvia Waters
Aug 19, 2023
John was extremely helpful and knowledgeable. He spent quite a bit of time with us on the two times we have been there to make a living room and bedroom suite purchase. Other personnel (I'm sorry I don't know their names) also helped when I needed to make a change before delivery. I would definitely recommend Ashley Furniture to others.
Arlene Daniels
Aug 17, 2023
Wonderful sales representative Clara Banks she, was wonderful to work with.
Susan Dalrymple
Aug 16, 2023
My experience with Ashley was over the top and it was all because of your salesman Will Morales! What a gentleman and sincere man. He was straightforward and very knowledgeable about your product. Just can’t wait to have the furniture delivered tomorrow!Will is certainly an asset for Ashley!
Liz Steele
Aug 13, 2023
Excellent and friendly service. William Morales helped us. He was very knowledgeable, professional and was incredibly patient. We left the store not only satisfied with our purchases but also having had made a new friend.
Mzkitti Milindez
Aug 12, 2023
Personnel very courteous, knowledgeable, and professional! Purchased an accent chair and ottoman, didn't have ottoman in stock but sold the one they had on the floor at a discounted price!
Kaye Halstead
Aug 12, 2023
Jason Irvin was our sales associate and went above and beyond to makes sure we purchased what we wanted and found furniture that was also on sale. If you visit the Sebring, Florida Ashley Furniture Store, ask for Jason!! What could have been a stressful time (moving to another state and having to find affordable furniture), Jason made the whole experience stress-free. Can’t wait for my new furniture.
Howard Wells
Aug 11, 2023
Will was very helpful and professional and provided amazing customer service.
Deborah Dolloff
Aug 07, 2023
Looking for a loveseat sleeper sofa. They had one, but would take 6 weeks to get the color I wanted. Too long I need it now.
Summer Dillmore
Aug 05, 2023
My husband and I went in today to buy a mattress. Store associate & Sleep Expert, Jason Irvin helped us. He was very knowledgeable and passionate about all the products. We were blown away by his service as well. Thank you for such a great experience!
Anne Tobe
Aug 04, 2023
Sam was extremely helpful and patient
Hope Wright
Jul 30, 2023
This was my first time visiting Ashley furniture. I went in to try out some recliners a couple days ago and was greeted at the door by Jason. This review could get very lengthy because I was in there a while but I’ll just say Jason stayed right with me the whole time helping me in and out of each recliner until I found the perfect one for me, letting me sit and recline for as long as I pleased. He did not rush me. He was a very personable young man who treated me like a son would treat his mom. He wanted to make sure I got exactly what I wanted. It didn’t matter if I chose a cheap recliner or an expensive one. He was just happy to help. He even gave me a hug when I left and I didn’t even purchase that day. My husband went back today and purchased the recliner I chose. Jason followed up with a text to my phone today wishing us both a Happy Anniverary as I had told him when I was in that we had an anniversary coming up next week. He didn’t have to do that because the sale was finalized so to me that was special. I will do a follow up review once the recliner is delivered and I have used it for a while.
Marlene Welborn
Jul 29, 2023
It was a pleasure to work with Will. We purchased living and bedroom sets and will most likely be purchasing dining as well. Never felt pressured or rush. Great asset to your company.
Sarah G
Jul 24, 2023
Sam is an awesome person he is helpful and very professional
Isabel Guibert
Jul 22, 2023
Will was a great help in the purchase of our furniture for our soon to be new build house. He was very helpful and did his absolute best to make the financing work for us, would definitely recommend purchasing furniture at this Ashley from him.
kokila natarajan
Jul 18, 2023
Price is reasonable and great service . Every one that I spoke to in the store in Sebring are very nice and helpful.
Taylor Dyer
Jul 05, 2023
Jason helped us out today. Extremely friendly and helpful , great customer service and made sure we got what we wanted.
Cindy Thompkinson
Jun 27, 2023
Sam was to police and courteous. Got what I wanted ordered in less than a minute . He sent me email with a link and was scheduled under 2 minutes
A B
Jun 24, 2023
I purchased two electrical leather couches and an electrical leather recliner with the warranty. Not even a year passed and they are tearing up on the arm rest cup holder area. I put in claim about warranty and nothing can be done about this because it’s not covered ? I paid well over $4,000.00 for these items. Not even a year has passed. Will not return to this place
Dapheney Sirolin
Jun 22, 2023
Great customer service my favorite
Claudette Peterson
Jun 19, 2023
Went shopping for a couch and ended up purchasing a couch, a dresser, 2 nightstands and a mattress. Great shopping experIence!
Ken Holmes
Jun 17, 2023
Love the bedroom set and the sales rep Jason really helped us. He treated us like family.
Barbara Harris
Jun 10, 2023
Clara Banks was so kind and helpful.
Darlene Massey
Jun 06, 2023
I needed a recliner to help me recuperate from surgery. Sam Rodon was extremely helpful. Right now I can't walk far so Sam was my "chauffeur" showing me all the recliners around the store. He was patient and understanding. We found a great chair! I was also impressed with the general feel of the store and that there was a wheel chair available.
Carla Schillig
Jun 05, 2023
Started looking for king bed on Sunday morning. Ashley was 3rd store and what a great choice! William Morales was a great help!! Got what we wanted and saved 1000.00 compared to the others we had been to. delivery and set up. Great financing also. 72 months no interest. 12 months no interest.
Joe Morreale
Jun 01, 2023
Quick and thorough, with prices compripal to the best internet prices. I'm anxiously awaiting my bedroom set!
Riley Carter
May 25, 2023
Very helpful, friendly and professional staff! Very clean store and reasonable prices. Excellent customer service 👍
Linda Elder
May 18, 2023
I purchased a mattress and the salesman, Jason Irvin was very knowledgeable and in helping me decide which mattress to purchase. I will definitely go to Jason with my next purchase
Lisa Short
May 14, 2023
Great selection of sectionals and couch sets!
Judith Martirez
May 10, 2023
We really appreciate Will Morales, he’s really helpful and accommodating. He’s really a professional. It was a wonderful experience. 😊👍🏻
Frankie Nice
May 01, 2023
Fine quality store with reasonable prices what you would expect. Salesman was not pushy he let the furniture sell itself.
Geri Snyder
Apr 26, 2023
Extremely friendly, knowledgeable sales people. Can find what was on the internet in the store. By the way the store is beautiful. Price is right ✅️ on most of the furniture. Just a pleasurable experience all around. Time just went by so quickly we were surprised when we found out what time it was.Thank you!
Cheresa Griffin
Apr 17, 2023
John was very helpful. He even looked items up for me that wasn’t in the store.
Roger Vickery
Apr 11, 2023
Wonderful experience. John my salesmen was very patient and helpful while I changed myMind a million times. In the end he helped me get exactly what I wanted!!!
James Rendel
Apr 08, 2023
Good friendly staff. Really appreciated Will and his help making our purchase at the Ashley store in Sebring. Thanks
hazel love
Mar 29, 2023
A blessing smiling faces. And answered my questions explained everything that I ask about a blessing.Sales Mr will morales for your patience God bless
Dee Conlon
Mar 24, 2023
Sam R. was very low pressure, and took his time with us to find just the right sofa. We always look for the best deal, and after some discussion, they matched a competitor's price. Will revisit the number of stars given after delivery
Lisa Byerly
Mar 21, 2023
Friendly staff and that store is always so clean.
Kathie Mousseau
Mar 20, 2023
Very easy to work with extremely accommodating !
Nell Thompson
Mar 20, 2023
Beautiful furniture..Jason was so very helpful...great salesman!..we will be back!
Elizabeth Rivera
Mar 18, 2023
I have to say, I usually have bad experiences coming into the store but this experience was 100x better. William was the person who helped out my husband and I from the second we walked into the door. He was very nice, polite and informative. He was quick to answer our questions and had such a positive attitude from start to end. Thank you William! 10/10
Shazzy Raven
Feb 27, 2023
Great customer service and professionalism
MARU SALAS
Feb 23, 2023
(Translated by Google) Excellent service and attention. The lady who served us was very knowledgeable and friendly.(Original)Excelente servicio y atención. La señora que nos atendió muy capacitada y amable.
Deborah Fletcher
Feb 22, 2023
Ashley furniture is my go to place for beautiful furniture and friendly, helpful associates. Love my new occasional chair/glider.
trista taylor
Feb 15, 2023
Go see Will literally the best service and nicest man. Once again I went in said what I wanted and walked out happy!!!
karen moody
Feb 08, 2023
Unfortunately we did not have a very good experience. Ordered a living room and two bedrooms plus a lani set in May2022. It is now February and parts of the Lani chairs are missing screws and one chair is put together totally wrong. I’m told our claim is in corporate hands. I just want it fixed or replaced
Jose Gonzales
Feb 08, 2023
The customer care in this store is amazing they took very good care of my wife and I. The quality of the products are by far the best in town, all the sales people are very well versed in the product and management is always on stand by for a helping hand.
Brittany Snyder
Jan 15, 2023
Clara was great
Keith Klein
Jan 10, 2023
Awesome selection salesman was very good in and out.
Robin Carcaterro
Jan 02, 2023
Love this store! Very helpful and friendly staff
Tristan Day
Dec 15, 2022
I went to the Sebring store two days in a row because of recently just purchasing a new house. Each day John helped us and was amazing. Everyone was super friendly but both days John was super patient with us and making sure he knew all the correct information to tell us. He asked us what we liked so he could help us see more options that we might’ve missed. He also gave us the necessary space we needed to talk so we could make decisions and when we finally finished after sending him everywhere in the store to check things out he helped us get the 60 month financing. Since we’re moving he also told us that they could hold our order at the ware house for a couple of weeks until we get to our new place for delivery. I loved my experience here and I look forward to coming back.
A Smoot
Dec 10, 2022
We purchased twice from this location and had a good experience each time from browsing, purchase, to delivery. Clara assisted with this recent purchase and was super helpful! Everyone has been friendly. Thank you to the Ashley team.
Marilyn Ocasio
Dec 10, 2022
Jason and Carla the best customer service , they help me with my purchase. They are so sweet
Johnny
Dec 09, 2022
This was an exciting adventure with Clara. She was amazing and very informative every step of the way. Even with all the questions in concerns me and my wife had she helped us the whole way. The store also has alot of great stuff and good financial options. The manager Danielle was great as well. They were both awesome and I would highly recommend considering this place for furniture.
Joseph Massaline
Dec 09, 2022
Love it
Polly Lamar
Dec 05, 2022
Sam is the best salesperson we have come across in a long time. He walked us through from ordering, checking stock to payment! Loved being able to order on line. Huge Thank You!
Cheryl Tietjen
Dec 05, 2022
My mother and I were looking for a simple bar stool and visited the Ashley store in Sebring, FL. Clara Banks was very helpful - showing us many options. It was a good experience - Clara always had a smile and was totally professional.
Taragayle Mitchell
Dec 04, 2022
The sales lady, Clara was super sweet. She very attentive to my mom and listened to what she needed and wanted. She was not pushy and let my mama set the pace. The sales manager, Chad greeted us when we walked in the door and made us feel really welcome. It was a pleasure shopping here today.
Jim Posey
Dec 02, 2022
Our sales person Jason was very courteous and knowledgeable about the product we purchased. If you are shopping in Sebring ask for Jason!
Renee Revell
Nov 29, 2022
Super Service!
Zayri Bautista
Nov 27, 2022
Was greeted and helped by John Ferrara. He was very patient and took the time to walk us through every option we had in mind even though we didn’t buy right away. We came back a couple days later asked for him and this time he helped us find our perfect couch. He checked all conversion options, colors and price checked everything I looked at to make sure I was getting a good deal for Black Friday weekend. We are very happy with our purchase and looking forward to getting it delivered. John is an amazing sales consultant. Thank you for assisting us!
Roxana Sustaita
Nov 26, 2022
Our sale rep Clara Banks was the best, she helps with our first purchase, she communicated with us through the whole time, very friendly very helpful, and also very professional as well.
Jeanne Perreault
Nov 26, 2022
Jasen was very helpfulHe knew his job, he was very patientGot us everything we ask for
Rancell Brito
Nov 25, 2022
Top tier Furniture for an Affordable price.John was super friendly and professional 👏
Eunice Williams
Nov 25, 2022
Jason, made shopping easy. Thanks again
William Roehr
Nov 17, 2022
Very good selection, very courteous, fair prices, and prompt delivery.
wayne keays
Nov 05, 2022
Great job by our sales lady
Melanie Chung
Nov 02, 2022
Have problems with 2 dining room chairs I bought in June 2022 and unable to get my even exchange
Jay huckins
Oct 22, 2022
Love the furniture and staff is great, very friendly and helpful.
Leticia “TexMexAngel” E
Oct 12, 2022
Nice furniture and service, hopefully my furniture is delivered soon.
Donna Adams
Oct 08, 2022
I was purchasing a reclining lift chair for my elderly father that had just undergone neck & spine surgery. After being guaranteed a delivery date, I was called the day before delivery and informed the chair was on backorder. Since the chair was a necessity, I canceled the order and purchased somewhere else, available the same day. I had paid cash for the chair and informed that I would receive a refund check in 3-4 weeks. It has now been over 12 weeks, multiple phone calls, much valuable time, and a constant run around… but no refund. I have been told multiple times that the check will be sent out but I am still waiting. This is ridiculous and unacceptable! Corporate customer service states that the store has to handle the situation, the store says their billing/finance department has to handle it. I finally received a callback from the escalation department and they informed me that the check was being sent to the wrong address. I gave my driver’s license with my correct address when cancelling the order and requesting the refund. I have also provided the correct address each call I have made, and was told each time that they had the correct address notated. I would just like my $850 back.
Melanie Chung
Oct 06, 2022
Jason Irwin in the Sebring, FL store needs to be promoted in that store. He is very professional, honest, communication is excellent, very good salesperson.
David Shanklin
Sep 30, 2022
Some beautiful furniture, but prices are a little steep.
Magaly Chavez (Maguy)
Sep 08, 2022
Muy buena atención
Marianela Fermin
Sep 06, 2022
Ana N, was very helpful and pleasant. She satisfied my needs explained everything about what i was interested on, went on and beyond, she has great customer service skills.
T E Lawson
Aug 25, 2022
I loved this store. The sales rep was outstanding. Believe me I was in the Ashley store in Port Charlotte and could not get a sales person to acknowledge me. The store in Sebring was just the opposite and I found just what I was looking for and purchased it on the spot. I will be a customer from now on.
Marsha Manley
Aug 12, 2022
We were welcomed to the store by Alysa. She was wonderful showing us dining tables, chairs, and the options that we wanted in a dining set.We found the set we wanted to purchase and it was in our price range. There was a discount that gave us a final price that ending up being less and a better quality than previous stores we had visited. We will return to Ashley's when we need other furniture
Hyram
Aug 12, 2022
They were helpful but I got odd looks
Blanca Solache
Jul 12, 2022
To everyone and anyone looking to buy any item with this store please beware. Their employees either aren't trained correctly or they don't care about their customers. We purchased an item August 2021 financed through Synchrony bank. (Regret being offered to finance by our salesperson Alyssa) We did an exchange through our comfort guarantee warranty. They were giving us the run around on getting our mattress swapped out saying Synchrony had to give us a list of Mattresses we could choose from. Which was a lie they only finance, how would they know what is available at the store🙄 We finally got our mattress swapped out November 28, 2021 told them we wanted to switch our contract to the 60 month offer to which Alyssa is who helped us again said that Synchrony could switch it and I needed to call them (another lie or again not trained correctly) I asked her twice and she confirmed they would. Synchrony said it was an in store purchase and they the store needed to switch the contract. I had already signed thinking it would be fixed (believed Alyssa) and now going through this nightmare of them not upholding contract offered. Have spoken to so many representatives & mangers to no avail. Also saying its not 60 months & that it's not something they offer, which is a lie because we saw it sitting at the table we sat at signing our papers and Alyssa herself told us about it. And them not coming to get the item that I no longer want they say it needs to go through corporate (been through them a million times already as well and they confirmed it'san in storeproblem!) and payments just keep stacking up! We just wanted the contract offered to be upheld so we could keep our item. Now I will be letting family & friends know not do any business with them and if they do don't walk out of their store if its not the contract you agree with. Just ready for this nightmare to be over. Have a good day and thanks for reading my review if you get this far.
Jason
Jul 04, 2022
Ashley Furniture is selling junk furniture and making the consumer pay top dollar. This is a bed that they sold me. How can anyone advertise quality furniture when your furniture is mdf and held together with drywall screws? Shame on you
David Keller
Jun 07, 2022
Great buying experience. Found just what we wanted with the personal and professional assistance of Jason who helped us make the best choices. Great job Jason!
Paris Pockettraveler
May 15, 2022
Both visits to Ashley’s. Jason was our floor expert. He has a great attitude, very friendly and knowledgeable. Professionalism is awesome!
Vicki Neikirk
Apr 19, 2022
The employees are awesome. Unfortunately, it took forever to get the items I ordered. They were supposed to put the furniture together, but they just left it boxed. Glass table was scratched, they were to send a rep but that never happen. If I can't buy it and take it with me, I'll go elsewhere.
Jeffory Williams
Apr 10, 2022
Hands down best service i have had with a furniture store. Helpful staff, Sam Rolon helped me and my wife find exactly what we wanted.
Orlando Capote
Mar 08, 2022
These guys at this store in Sebring Florida are just awesome what a great experience dealing with them. Would most definetely recommend. They went out of their way to accomplish our goals.
Susan Stagner
Mar 07, 2022
Alyssa is a very awesome salesperson, very knowledgeable and made it ok for my budget
Rayford Stone
Mar 05, 2022
Outstanding
Sandy Donner
Mar 03, 2022
My daughter and I went in the store to look at living room furniture, Sam came over and introduced himself and asked if he could help us with anything. We told him what we were looking at and what we were looking for and wanted, and what all he had in the store that compared to what we were looking at before we made our decision. He took the time and showed us everything and explained everything about each set we looked at.He really helped us in making our decision easy and we purchased the set that we originally went in to look at. He was very helpful and a pleasure to deal with for our purchase.I highly recommend Sam if you need any assistance in looking to purchase new furniture or just look around.Thank You Sam for a great experience shopping in your store!
barbara armstrong
Feb 28, 2022
Jason was awesome!! Professional, very knowledgeable on product, a great asset to your company!! I am now buying a dining room table and I have referred two friends to the store because of Jason's outstanding service. You have a great asset in Jason and I feel completely confident in your store. Thank you for such great service!!
Diego
Feb 27, 2022
The experience I had today was pure bliss to say the least. Jason exceeds the customer service expectations and he is everything you would want and need on your journey to find the perfect mattress or piece of furniture. I can assure you that you will feel like you have a friend in him when shopping at Ashley’s. The manager Ben is a very humorous, friendly guru who specializes in sleep and knows how to steer you in the right direction when needed. We are so satisfied with our experience!
Benny Fischetti
Feb 26, 2022
As soon as we walked in we were greeted Jason was more than helpful with, Quality furniture quality service definitely recommend it I will be back
Jose Maldonado
Feb 25, 2022
Great experience! Alyssa helped us pick the right size sectional. Very professional!
Becky Dean
Feb 24, 2022
Cheap furniture. High prices. Had to get items returned if damaged. And if you have a problem down the road. Forget it
Mindy Henry
Feb 21, 2022
Great selection, friendly staff!
Heather Melvin
Feb 21, 2022
We have been waiting over 5 months for our dining set. Every time we call no one goes above and beyond to help us and to see why it’s taking so long. We get the run around every time. Twice we were told the table can be delivered and twice we were told no it can’t. Come on Ashley furniture…. Where the customer service? And where is our dining set?
Steve Collins
Jan 31, 2022
Terrible quality on the chairs which were refused on the first delivery and rejected and sent back— only to receive a second delivery with the same chairs having one leg on each chair is a quarter inch smaller than the other three legs- causing the chair to rock back-and-forth on a level floor -still waiting to hear from a technician to look at the problem which at this point seems to be having to take a quarter inch off the other front leg so they are equal in length and won’t rock back-and-forth-Totally disappointed in the quality control and workmanship of these tears and Ashley furniture for allowing these to go out the door
Victoria Nowlin
Jan 27, 2022
A lot to pick from if you're willing to wait for it
Catherine Leigh
Jan 04, 2022
If I could give Ashley Store a 0, I would. Had to cancel orders. Too many delivery changes. 9 months later still waiting and told I’d have to wait another 4 months. Very bad experience.
Mark Wilkinson
Jan 01, 2022
Good place to look at furniture sales staff great to deal with you can ask any questions get answers
L HZ
Nov 21, 2021
Sam was good to deal with and made it simple to purchase from Ashley - he did a great job!
Diane Y
Nov 19, 2021
Allysa at the Sebring location was very proficient at serving us however the store is extremely understaffed. Allysa was the only one working and I don't think she even had a break when we were there at 3pm.She is very good and conscientious to her customer but we had to wait for a long time until she was free to help us. Most customers wouldn't have been as patient as we were.Thank you Allysa for all your help. I hope you soon get some help.
Joni Kendall
Nov 16, 2021
Loved the place. Elisha is great salesperson, and not pushy.Sammie is great!
Vieled
Nov 09, 2021
Ashley Home Store 1700 US Highway 27 N Sebring, FL 33870Great costumer service fast delivery very happy.
big jim
Nov 07, 2021
Alyssa was and is amazing, what an awesome salesperson informative, Helpful....accommodating to our needs towards our purchase 😀
Heidi Minckler
Oct 30, 2021
Not a full product store. Couldn't sit in chairs that they offer, they just weren't there
Jeffery Richards
Oct 20, 2021
Me and my girlfriend purchased the Porter bedroom set. When we got it delivered it was delivered by a third-party delivery service and they we’re not Ashley employees but just moving people. They damaged my nightstand and installed my sleigh bed incorrectly causing the bed to fall in after only one night of having the bed. I then called Ashley to have them send out a technician to repair the bed and bring the pieces that were missing from the bed frame. Customer service was horrible they showed no empathy. I asked to speak to the supervisor because I was getting nowhere with the customer service representative. The supervisor then proceeded to tell me they can only send somebody in a week, that was unacceptable because i waited over a month for the furniture. The supervisor tatianna gave me her direct number to call back if the technician did not reach out to us in a few days and when i called the number it was a disconnected line. I wish the quality of the customer service matched the quality of the furniture.
savitri flores
Oct 17, 2021
We had the experience of been recieved by Sam, he took care of us pretty good, patience, show us according to our liking. We change of mind regarding the purchase of our sofa next day but we'll definitely go back for other kind of furniture. Beautiful things to see.
Connie Charles
Oct 17, 2021
Nice store friendly staff
Danasia Lowe
Oct 16, 2021
Very poor delivery service.My bedroom furniture was delivered and one of the workers dropped my night stand and thought no one didnt see him and continued on to bring it into my home and he was stopped and the night stand was checked and it had a big hole through the bottom.Also,my bedroom set wasnt assembled properly and my bed fell in.The screws wasnt tightened and parts are missing they didnt leave the pamphlet. I have to wait 5 days before anyone come to my home to fix my bed.This is upsetting being that I paid top quality to have my items delivered and I have insurance and have to wait until someone can fix this issue.
Ken Allen
Oct 13, 2021
Great selection, great salesperson. Payment process very clumsy. I was paying with credit card and check. Took more than 30 minutes to pay for $10,500 worth of furniture and caused us to miss lunch due to another appointment.
Scott Cunningham
Oct 11, 2021
Charging people more for wanting to buy things outright rather than be a slave to paying monthly for something is absolutely sickening.. hopefully the shop will close and go bust.
Rick Haberman
Oct 11, 2021
We purchased a whole house full of furniture from Ashley when we moved. We also purchased the warranty on it. Three years later we have a damaged leg on a dining room chair. We submitted a claim for repair almost two months ago and still have not been scheduled for the repair. After repeated phone calls to the warranty company with no results we complained to the local store manager. He was rude and said to just be patient but after almost two months my patience is wearing thin.
Barbara Powell
Oct 09, 2021
We were looking for a lift chair for my mom that is 5 ft tall. Ashley is the only place that had one that "fit" here. It is perfect! The sales person we spoke with over the phone (Sam) was unavailable so Aaron stepped up and took great care of my mom. He was very helpful and did not seem rushed to get to another sale. The store looks amazing and appears to have anything you need in home furnishings. We can't wait for the chair to arrive (only 3 days until delivery! Competitors were 3 months out for delivery!!!) I will definitely shop there again.
Eileen Dail
Oct 04, 2021
I was impressed that my furniture could be delivered within 3 days, even though online it said 6-12 weeks! livery was prompt. A few days later I ordered a duplicate chair because I love it! The sale was made via telephone, and again the delivery was within 3 days. The downside was that I wanted to add the new chair to my existing Ashley account, and that could not be done on the phone!! I had to use another credit card, which means I lost my 12-months interest free perk!! Bummer!!!
Monica Marie
Sep 30, 2021
Alyssa at store #16 was very helpful and the only one in the store that greeted in the whole store. She was very helpful to in the store with the pricing and to what my concerns and needs was. I am give her 5 stars and not the store due to everyone else never said one word to me. I hope they give Alyssa a management role at the store so that she can train other employees on how to greet every customer that walks threw those doors. The furniture is very nice, now they just need to work on the employees at the store.
yesenia batista-sullivan
Sep 23, 2021
Made a purchase on 7/17/21 that included a tv stand and fireplace. The fireplace arrived with the sofas. The tv stand would arrive separately. After a week and no updates on the tv stand delivery, I called and was told by corporate that it was on back order and would arrive in Oct. That was never mentioned at the time of purchase.After calls with the sales associate , Alyssa who was great during the purchase, the tv stand arrived, without notification of delivery on 8/7. As we began to unpack and assemble the stand, we noticed a damage on part "A" and that part "J" was missing from the package, also part "H" was duplicated. I called the store and on 8/8/21 spoke with Daniele, and reported the missing and damaged items, to which she opened a case.All while receiving NO status updates from Ashley Store or Corporate. I called the Sebring store again and spoke with Daniel, who was very apologetic, this was on 8/12/21. Daniel was going to escalate the case again with Corporate, still no status updates from anyone after that.I called on 8/24/21 and spoke with Rikayla, who was able to provide an email update for the replacement part and case number. No further updates have been provided.After texting with Alyssa our sales associate on 9/7/21 one month after the stand was delivered, she escalated and had a store manager, Yesenia (the irony) call me today on 9/11/21, who has promised to provide an update again.I'm beyond displeased with the lack of followup and customer service we have received from Ashley Furniture. I just want my replacement piece or a new stand at this point and they can pickup what was delivered damaged, so I can put my livingroom back together!.Today is 9/23/21 and still no update on my missing part delivery!!!
Richard Dec
Sep 21, 2021
Good and bad, great people working here. Store way to big with lots of people running about. Very crowded. Prices not the best.
Barbara Henrikson
Sep 15, 2021
The furniture is beautiful and so is the sales person. Sam was great who is knowledgeable but not pushy. He took his time and only showed us what we were looking for
Elbert Hardy
Sep 06, 2021
My sales person Gwen, was kind, patient and quite knowledgeable about my recliner. As it happened, she took me straight to the chair that fit me perfectly and I bought it. It was a fun and joyful experience. Thanks! But unfortunately after waiting a week, they never delivered on their promises. When I tried twice to call to see why, their ‘local’ number just gave me a very annoying long series of robotron ads and they refused to pickup. Yet their website said they were not very busy. VERY DISAPPOINTED!
Madison Rivers
Sep 01, 2021
Worked with Gwen who was very helpful and patient as I made my decision for each piece. Highly recommend!
Julian Jimenez
Aug 25, 2021
AMAZING PLACE
Milena Suarez
Aug 21, 2021
Alyssa was an EXCELLENT sales representative! She made the entire process run smoothly and offered us a PERFECT deal! She saved us more than $1,000 on great deals. Definitely recommend her as your sales person. Amazing experience.
Michael Bowser
Aug 13, 2021
Good experience. Four to eight weeks till delivery.
jms21jennifer
Jul 26, 2021
Alyssa was amazing! Exceptional customer service! Would highly recommend! Thank you so much!
Nicole Garlinghouse
Jul 25, 2021
Alyssa was wonderful! Very helpful and great experience!
Jessica Buske
Jul 25, 2021
Alyssa make bedroom furniture shopping a breeze and painless ! Will come back again in future for living room furniture ! 10/10 recommend asking for her !
Debbie Bakhsh
Jul 24, 2021
Came to Ashley Furniture and Alyssa helped us.She has great energy and was very helpfulI would recommend her!
Terrie Knight
Jul 19, 2021
Alyssa R. was amazing! So thorough, kind and helpful. Very knowledgeable. Will always deal with her from now on!
Jorge Alfonso
Jul 18, 2021
Customer service was excellent!!!! They really work with people.
Susan Watts
Jul 14, 2021
Very helpful. Gave me time to look and there was no high pressure sales approach
Daniel Johnson
Jul 09, 2021
Love the recliner and Ashley’s products, but even more, the person that served me, Gwen Williams is awesome, very kind and professional! She made me feel valued and made sure that i was taken care of well!!
Luis Narvaez
Jul 09, 2021
No pressure atmosphere
Deborah Jackson
Jul 06, 2021
Today I met Sam R . In our Sebring Fl store and he was very helpful, my experience today was one of my best in a furniture store lately, he is a very good salesman. Thank you Sam
Ariel Haile
Jul 03, 2021
Ashley Homestore has absolutely impeccable service from start to finish. Our sales representative was Alyssa and she deserves an award. She greeted us at the door, answered all of our questions, guided us to the things we liked and surprised us with even more treats. She deserves a major promotion.Simply Outstanding!
Cindy Mentz
Jun 19, 2021
Great salesman , made you feel very relaxed. Shoppingexperience was very good !
B NORTON
Jun 08, 2021
Went in to purchase a lift chair for a family member. Only 2 on the floor and they were junk. Of all the lift chairs Ashley makes this was dissatisfying. Then we had to make our way to the back of the store through what was a dangerous maze of furniture on smaller carpets the the handicapped family member tripped on several times to see the lack of choice. Real question is why a handicap piece of furniture be in this location clearly not very accessible? Salesperson person agree but said he had no voice in it. Sad place to shop for older people.
power4us
Jun 08, 2021
Ashley at the Sebring, Florida store was great. I wanted to purchase a sleeper sofa and she was pleasant and informative and found discounts so it was affordable for me. Very satisfied with the sales end of my purchase. Waiting for my new couch to be delivered.
Joseph Cook
May 30, 2021
Very helpful and friendly, a bit pricey though.
john plake
May 29, 2021
Rude
E Clator
May 24, 2021
I purchased a TV console with a fireplace from the Sebring store.Alyssa Rivera greeted us at the door, She showed us all the units that were on display. Alyssa was very knowable about the products!!!!We went back the next day to purchase the item we picked out.Alyssa had all the paperwork ready and it was a wonderful experience!!If only car dealers could be like her!!!!
Ronnie E Rodriguez
May 17, 2021
Alyssa was very informative and helpful when assisting us with our purchase and even came in on her off day to complete our transaction. The store is a pleasure to visit at anytime.
Erica Morse
Apr 14, 2021
Loved my furniture until the table top was ruined, I paid for the protection plan, it took months and multiple calls to get someone to come out to “fix” it Then it was just discolored and a sticky mess for a while until it was cleaned off (they literally colored it with some crayon lookin things and sprayed something over it. They were here maybe 15 min). Now the ring that was there is still visible and parts of the color of the table is peeling off in other areas.
Joyce Rabquer
Apr 01, 2021
Great,Staff very friendly. Only thing it will take 6 to 8 weeks for delivery. Will shop again.
Marjorie Kuhlmann
Mar 31, 2021
I waited for Orange Tuesday to get an additional 15% off. I was helped immediately, and was surprised that they were going to deliver the bed I purchased in just 3 days time. With the Covid 19 I have been experiencing waiting for months to get items that I have bought from all kinds of stores.. Of course I was lucky that I chose a headboard and bed that was available in the warehouse. Ashley has a nice selection and I have enjoyed shopping for furniture and decorative items here in Sebring and in Arizona as well.
John Wirick
Mar 30, 2021
Its a nice store with good supply of furniture. The staff on the other hand are horrible. I was in the store with my wife (there were atleast 4 employees) and not 1 single person approached us or asked if they could help us. We walked around (made eye contact with multiple employees) for 20 minutes before we finally just left. We took our business elsewhere and was extremely satisfied.
Rosa Barbosa- Rodriguez
Mar 27, 2021
Very good service especially Amanda
MegaPeach76
Mar 25, 2021
We purchased a love seat console from them. After it was delivered we noticed that the seats were pulling apart and it was damaged. We called them and a repairman came a month later and said he can't order the part that it needs to fix it. He will make a note for them to take the part off a junk love seat that they throw out. A month later and the loveseat is looking worse and we still haven't heard back from them. So we called and said we either want to exchange it or get a credit to get something else. She said someone will email us within 72 hours with an answer. 10 days later we still haven't heard anything. We did buy the product warranty plan as well. I would not recommend buying from them, they obviously don't care about their customers or standing behind their products.
Allissa Childs
Mar 24, 2021
Always someone up front to Greet you and Help you with any questions you may have. The sales people are willing to work with you on price, quantity, quality, and availability.
Pat Taranto
Feb 05, 2021
Great, knowledgeable, friendly sales staff. Beautiful furniture.
Lisa Bishop
Jan 24, 2021
So far so good. They haven't delivered my furniture yet? But the salesman Ben was awesome 😁
Dan Simpson
Jan 24, 2021
Never there!
Brenda Schnelle
Jan 10, 2021
Nice clean store, friendly people
Crystal Gail Smith
Dec 16, 2020
I have purchased with this store under Gwen several times now since the beginning of covid. I have had no issues and have felt communicated from start - day before delivery to the sweet people who deliver! Everyone has been great!!
Valerie Hendry
Dec 02, 2020
Love their help, staging, products, etc!
Chad Carr
Nov 16, 2020
Very informative staff. They let me know of Ashley's quality standards, the fact that cheaper is almost never better, and that I can't expect 100% solid wood furniture for pennies. Compared to other places in highlands county they are still the least expensive and have 0% financing - for like 5 or 6 years! That's crazy! Who does that? Anyway, I won't shop anywhere else. I love my Raylene bedroom. Solid and not too expensive!
Sherrie Schoemann
Nov 06, 2020
Great help there!!
William Parker
Oct 18, 2020
Quality of the furniture is good, but other than that everything else about Ashley furniture is abysmal. Ordered about 5 pieces of furniture, which were delayed without me ever being told. After 3 separate deliveries over a span of 2 months after the original delivery date I got what I paid for. Avoiding shopping here next time I need furniture in a decent manner of time.
Ana Marin
Oct 16, 2020
Great service and savings
Marci Pope
Oct 13, 2020
Love our furniture. Will continue to purchase from the Sebring store. Thank you to our salesman Adam. Both salesman and delivery guy were very personable.
Adam Greenslade
Oct 05, 2020
Great service, salesperson was not pushy at all, furniture is beautiful and delivery went amazing highly recommend ashley homestore in Sebring
Katherine Eures
Sep 07, 2020
We so appreciated Craig and Adam’s chill personalities as we went back and forth on our decisions. Highly recommend working with them at this location.
Mary Jane Allen
Aug 29, 2020
Because 2 days prior to delivery we received an automated call that we would not get our item till October 3 . 3 months after promised date
tammy miller
Jul 30, 2020
Looking good
Sarai Valentin
Jun 24, 2020
I placed an order in April. I was told that I could get a partial order delivered, and I agreed. What I didn't realize was that they would call me every month to delay my order. The second half of my order was to be delivered at the end of May. Then they changed it to June, and then July. Today they call to tell me that I have to wait till September! I understand that things are being postponed and delayed, and I was willing to wait a while, but it's a ridiculous amount of time to wait for my item. I've been trying to cancel my order, but the woman I spoke to in customer service was rude. She left me on hold and never took me off hold. Now I have to call again to cancel this order.
Megan Sanchez
Mar 05, 2020
We ordered a living room set. The day it was delivered, it was completely wrong. Wrong color, no cupholders, and damaged. After speaking to customer care who was useless, we went to the store to figure it out with them. They were horrible! I do not reccomend this store. It will be our last time, we will find elsewhere to purchase furniture.
Richard Davis
Feb 10, 2020
Have baught all our home furniture from here. Very nice customer service and delivery.
Donald Stansloski
Jan 30, 2020
Salesperson for knowledgeable and not pushy the delivery people were outstandingly good
Cynthia Paribello
Jan 26, 2020
Beautiful store, with lots of furniture pieces and accessories to choose from.
Stephanie Rawls
Jan 09, 2020
Ashely Furniture is very unreliable. We went in and found the furniture we wanted. Then were told it would be several weeks to get it. We were not happy but decided we would wait. Then they call 2 days before the delivery date to say they were pushing it back another 2 weeks. No compensation for us at all was offered. Not even an apology. We have already sold our other furniture but will be canceling the order with Ashley and going elsewhere. I do not recommend them to anyone! My grandmother had the same kind of experience 5 years ago...they delivered her furniture at 3 AM!! That’s ridiculous!!!
Victor Munoz
Dec 30, 2019
The worst experience I've had, I bought a dining room set, when it arrived, it was defective. I did not want to sign the receipt but the deliveryman convinced me to receive it because otherwise I could spend more than a month without a dining room. Then a claim was created to exchange it, that was on December 8, they sent a technician ten days later to repair the damage of the table in my house, the technician when he saw the table said that it could not be fixed that it was necessary to exchange it, Then I receive a text message that the change will be made on Sunday 29 between 3.00 and 7.00 pm, which never happened. I called and they told me there was no delivery scheduled for me that day.Call the next day December 30 and let me know that the dining room is in back order and that I will not receive the exchange until January 6th. I asked to speak with the store manager, they told me that she was busy and that she would call me, it's already 5.30pm and she still doesn't call.AS I TOLD YOU ..... THE WORST STORE WITH THE WORST MANAGEMENT
robin malekrobin@yahoo.com
Dec 27, 2019
I was so excited to get my sectional and tv stand fireplace order it over 3 weeks ago. Order was to be delivered on 12/21 went into the store in Sebring FL on 12/19 they told me everything was set to be delivered and would call me the next day to confirm the time. The next day they called me to confirm the TV stand and fireplace would be delivered so I called the store to ask them where was my sectional and they told me it was back order until the 26th need less to say I was very disappointed. Then came time for them to deliver the tv stand and fireplace they called me and said they couldn't find it on the truck and didn't know when it would be delivered. Called the store and for 4 days I called to cancel my order completely and was told every day the manager was the one who had to do it and the manager would call me and never did. Finally I called and I was told they would give me a refund I was never so disappointed at that they had my money for almost a month and I had nothing I lost all faith in Ashley furniture and will never order anything from them again . The customer service I got after I paid for the items was the worst I have ever had and I hope they don't treat people like they did with me.
Stephanie Espinoza
Dec 13, 2019
New customer and so far very pleased with the assistance Ive received from all staff members!
Edward J Schwartz
Dec 05, 2019
Had lots of fun with my purchase. The sales guy was new but his co-workers were helpful and cheery.
Dave Dietrich
Dec 03, 2019
Very poor reviews
Holly McElhearn
Nov 30, 2019
Adam was very helpful, not pushy and answered my questions as a professional.
Doug
Nov 28, 2019
It's not that I disliked it but nothing was my liking. Nice showroom. I spent my money at another furniture store.
Jc Brown
Nov 06, 2019
Bought over $2200. in 2 pieces. A leather loveseat power recliner and a rocking, swivel leather recliner. 48 hours after receiving furniture, the plastic foot release pulled out of the chair, the two Chinese screws snapped in half.Had to wait 9 days for "TECH" to come from Tampa in repair truck to fix the chair. The Tech had no parts or GET THIS two screws to fix chair, gets on his phone and talks to Tampa about ordering parts, Hey it takes two screws, no parts I said. This is the way it"s done he said and left. Chair not fixed, don't know where or when the "PARTS" will get here or when it will be fixed. The local Ashley will not do anything to remedy this sad situation. Needless to say I've made my last purchase at the ASHLEY STORE IN SEBRING. POOR PRODUCT-POOR SERVICE-POOR ATTITUDE.JC BROWN - SEBRING,FLORIDA
Sherri Fiorillo
Nov 04, 2019
Better furniture than Turners
ShockaBoom1221
Nov 03, 2019
Always have a good experience here.
Milagro Perez
Nov 02, 2019
I am not surprised at all the negative reviews that I am reading after the experience I am currently going through with Ashley Furniture. I ordered a bedroom set and had it delivered to my home. The delivery team damaged my headboard and footboard and with knowing they did, they did not have the decency to point it out before leaving. I was not advised about inspecting the furniture with a fine comb prior to them leaving. That SAME DAY of the delivery I noticed the damage and contacted Ashley Furniture in Sebring, Florida (which is the location I made the purchase) and explained to them that I am NOT ok with the furniture that was delivered and asked for a new headboard and footboard. Their response was that they cannot send out new furniture because it has already been delivered. They said they would have to send out for a tech repair. First of all, it is upsetting that with the amount of money I have paid, the only option is a tech repair. I should not have a BRAND NEW piece of furniture REPAIRED because Ashley Furniture’s delivery team damaged the furniture. I should be receiving a brand new UNDAMAGED set. The next issue I am having is that I am STILL waiting for this scheduled tech repair (which I am NOT happy about but they claim that is the only way to handle it). Ashley Furniture was so quick to take my money for the sale, but not to follow up when there is an issue. 2-3 weeks is NOT ok to be sitting here waiting for a tech to come out and look at my furniture. Not once was their “No Refund” policy ever explained to me. With a policy that outrageous, that should be something that is discussed prior to purchase with EVERY customer. I tried explaining to the sales manager Scott in the Sebring location that I would dispute the credit card purchase and his unprofessional response was “Go ahead, we win 100% every time.” So again, here I am waiting for my damaged furniture to be looked at while in the mean time, I am inconvenienced with my clothes and belongings in my garage until this issue is resolved.
Elaine Martin
Oct 17, 2019
We had a lot of issues with an Ashley online order. Thanks to the manager of Ashley Home Store in Sebring, FL, the assembly and set up we paid for when placing the online order(not done) will be taken care of. We will never deal with Ashley online again. Many thanks to the manager, a beautiful young lady, for taking steps to help us.
Hanse Nest
Sep 10, 2019
NOT ONE PERSON ACKNOWLEDGED ME IN THE BUILDING. I'LL STICK TO THE OTHER FURNITURE STORES IN HIGHLANDS COUNTY. I CAN HONESTLY SAY I WON'T BE GOING BACK.
gail garger
Aug 15, 2019
I purchased several wall pieces on a friday and took them home for above my fire place. The items were too large and did not look good. They looked crowded. I called Ashley that Monday to return and I was told they would absolutelyNOT take them back. I said I would take store credit and the manager suggested I sell them on line. REALLY Ashley furniture. Shame on you! You are obviously not interested in having a happy customer just a full pocket. SHAME ON YOU
Marlene Arcelay
Aug 05, 2019
The sale person David is absolutely wonderful. He was very helpful and kind. Would absolutely go back.
Theresa Petrowsky
Aug 03, 2019
Prices too high
N “Nana” An
Jul 10, 2019
Stopped here for a new head board. Happened to be my birthday and we were pleasantly surprised by no hard core sales. Spent an hour just talking and the staff help when we had questions. Will be back when looking for our chairs.
Ieasha Weathers
Jul 06, 2019
Love their furniture i love how they work with you with the price to get the furniture you want to have and the have good patience with you until you decide your decision.
Scottina R. McQueen
Jun 02, 2019
Myself my sister and my niece had a wonderful time inside the store the customer service was very very enlightening the young woman was so attentive a miss Jen I'm assuming short for Jennifer
Dallas Leavis
May 27, 2019
Gwen at Ashley furniture was very professional and I am going to purchase much more....David Leavis
Pedro Macias (Maciasinator)
May 11, 2019
Jumping on the beds is frowned upon.. beautiful selection of furniture nonetheless
Dietrich Stewart
Apr 04, 2019
Absolutely wonderful experience. Arianna educated me ..on a bed set for kid's bunk. He and I both enjoy the quality at Ashley Homestore. I highly recommend Sebring store and Arianna
Deborah von Arx
Mar 30, 2019
OK
Sandra Harbison
Mar 29, 2019
Nice
GG Lane
Mar 24, 2019
Bought my king size electric bed the head and feet rise perfect for people with bad backs and the service was bar none
Toni Garner
Mar 10, 2019
The shop was nice. We went in with the intent to buy a new bed frame for my daughter. She wanted something close to the floor to keep her cat out from under her bed. We found one we liked and asked a guy over to help us. Spike with him about the situation she was trying to avoid. Instead of helping . He told her to just put her bed on the floor. She said she was an adult and didnt want her bed on the floor. He said well then it is time to grow up. And followed that with how he was trying to help her. He then told us he had to go help someone and walked away. Needless to say we did NOT get the bed we walked out. And I am sure we will not go back again.
johnny velez
Mar 10, 2019
Very knowledgeable helpful polite..overall be back again..
Maria Alvarado
Feb 18, 2019
(Translated by Google) I love all the variety of products !! ... in addition to the personalized attention of its vendors ... the offers and payment facilities are adjusted to any budget .. Go and visit👍(Original)Me encanto toda la veariedad de productos!!...ademas de la atención personalizada de sus vendedores...las ofertas y facilidades de pago se ajustan a cualquier presupuesto..Vayan y visiten👍
Linda Rodriguez
Jan 25, 2019
Sometimes it's nice to just look without being hounded by sales peopleand this was one of those days. Good thing I wasn't planning to buy because no one asked to help me although on clerk did get me as she flew across the floor. It was an empty store which allowed me to try the beds anda sofas without being assaulted to buy. They have a nice showroom with mediocre quality furniture.
David Ridley
Jan 14, 2019
Great store and staff. Vanessa is a pleasure to deal with.
Rebecca Taylor
Jan 05, 2019
We were there today and found the whole experience very frustrating. We were within minutes of a $5,000 furniture sale when we were told that they refused to deliver half of our purchase. Instead they would deliver only some of our purchase and the other, rather large bedroom suite, we only had 48 hours to come from Lake Placid in our standard size pickup and retrieve it. It probably would have taken us several trips too. Sorry, bad call Ashley's. RIDICULOUS that you would be so petty over delivery and wouldn't even budge.Royals, Lee's, Turner's, Badcock? We will take our business elsewhere! I'm sure one of these guys would like our money!
Heather Steele
Jan 03, 2019
My experience was great. I loved the helpful staff and the selection was nice. I would recommend this store.
Rachel Osborne
Dec 20, 2017
Price matching. You got my business.
Leslie Odierno
Dec 10, 2017
Did not have the type of chair I wanted but had some nice looking stuff.
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0% interest for 5 years^°
No interest for 60 Months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next whole dollar. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
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We’ll call you to schedule delivery
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